How we make a difference

For those times when the demands of managing your personal life seriously impact your family life and your working life or your day job leaves you with no time for the rest of your life. Help is at hand.

At cushion the impact, our services are designed to target the areas of your business and personal lives that need re-balancing.

Our goal is to help you live a smarter, less stressed life.

Too much to do? Stressed? Overwhelmed or just wanting an extra pair of  hands, we are your personal assistants, executive assistants providing support whenever and wherever you need it.


This year, our 15th, we were thrilled to be a London Concierge Company of the Year Finalist in the London Lifestyle Awards 2015.

Andrea was thrilled to have been recently awarded BeMyVA’s Runner Up Virtual Assistant of South East England and we are all very proud that she has been honoured for a second year in a row having won London VA of the Year in the same awards in 2014.


Typical Concierge Services

  • special events
  • entertainment
  • sourcing gifts
  • travel arrangements
  • holidays
  • the finer things in life . . .

You’re unique, so are your lifestyle needs

‘There has been no part of my experience with cushion the impact that has been anything less than superb. I cannot describe how pleased I am that I called you.’ Francis | London

Our services are tailored to you, your business or family, or all three if needed and the variety of services we offer reflects this. During our discussions with you about your life or business circumstances, we identify the solutions to improve the quality of your life or the performance of your business. Throughout your relationship with us, these solutions are continually refined to reflect changes in your needs.

Typical Home Services

  • home management
  • moving home
  • decluttering
  • redecorating or refurbishments
  • property management
  • your at home to do list done…

You may require us to take charge of a specific area of your life, perhaps managing many of the day-to-day aspects that running a busy household entails. Or, you may prefer us to target regular activities, for instance entertaining friends or business acquaintances or buying gifts for that special person.

Similarly with your business; there are always burdensome but necessary tasks that stop you and your business performing at your peak which could best be outsourced to a trusted business service partner…cushion the impact.

Typical Business Services

  • personal assistant
  • virtual assistant
  • sales & marketing support
  • project management
  • productivity training
  • we work in your business so you work on your business…

You define our services

While we have a list of lifestyle management and concierge services we offer, it doesn’t stop there. These are a guide; examples to encourage you to about areas of your personal and business life we could help with. Ultimately, you define the service we provide you with.

Everyone would like a great work life balance – we help you achieve it.

Award winning lifestyle management and business support services

We are extremely proud to consistently win and feature highly in top awards and accolades for virtual assistant service, lifestyle management and concierge services, business services and property services.

  • Lifestyle management, concierge and PA services since 2000.
  • No membership fees. No joining fees. No fixed contract.
  • You decide where we work.
  • You decide when and how often: hourly, ad hoc or on specific projects.
  • All the benefits of a knowledgeable confidante working with you as your professional and personal lives grow.
  • None of the hassle of PAYE or holiday pay.
  • Comprehensive insurance.
  • Full confidentiality.
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